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Please read this agreement carefully, as it contains important information regarding your legal rights and remedies.
Terms of Service
Privacy Policy
Registrar Information
Agreements
Affiliate Program Agreement
Change of Registrant Agreement
Domain Name Registration Agreement
Domain Name Transfer Agreement
Hosting Agreement
Referral Program Agreement
Products purchased from JHOSTERS may be refunded only if canceled within 30 days of the date of the transaction.
Note: Due to their nature, cryptocurrencies, tokens and digital assets are generally irreversible and their exchange rates are highly volatile and transitory. We can not be responsible for any risk including but not limited to exchange rate risk and market risk. Products purchased using cryptocurrencies, tokens or digital assets will not be refunded.
Note: If a client's actions are found to violate applicable laws or Hostinger's Terms of Services, any payments made to JHOSTERS will not be refunded.
“Date of the transaction,” for the purpose of this Refund Policy, means the date of purchase of any product or service, which includes the date any renewal is processed by JHOSTERS in accordance with the terms and conditions of the applicable product or service agreement (Terms of Use). You may cancel a product at any time, but a refund will only be issued if cancellation is requested within the refund timeframe specified for the applicable product, if available at all. Note: Some products have different policies or requirements for a refund associated with them, including some products that are not eligible for a refund under any circumstance. Please see below for refund terms applicable to such products:
Any products or services that were suspended, canceled, or terminated due to the abusive usage of the products, services, or any other violation of the Terms and Conditions are not eligible for a refund.
The purpose of the refund is for customers to try and understand whether the services provided by Hostinger suit their needs. In any way, JHOSTERS will not tolerate abusive usage of refunds (i.e., refunding the same services multiple times and (or) repetitively purchasing and asking for a refund for services purchased in bulk, etc.). JHOSTERS remains a right to unilaterally decline the request for a refund if any of the signs related to the abusage of the refunds occur.
New Domain Name Registrations: Refundable if canceled and processed within four days of registration (96 hours), except .br (including .com.br and .net.br) domain.
.br (including .com.br and .net.br) domain registration is refundable if canceled and processed within seven days of registration.
Domain Name Transfers: Refundable only if the transfer is unsuccessful and (a) within four days of registration (96 hours) or (b) in case of .br (including .com.br and .net.br) domain, within seven days of registration
The following ccTLD registries DO NOT permit refunds upon cancellation:
From time to time, JHOSTERS offers special deals such as a free domain when buying 12/24/48 months hosting plan. Keeping in mind that there are different conditions for domain refunds (as described in this Refund Policy), JHOSTERS remains the right to refund you a difference between your paid amount and the domain you received for free price. In such a case, you can keep using a domain name for the remaining billing period term.